I'm currently reading the book, Influence: Science and Practice by Dr. Robert Cialdini , in which he describes his 6 weapons of influe...

Quality, more often than not, is based on perception more-so than the actual quality. Toyota had a great overall quality perception a year a...

As you know, I recently moved from Phoenix to the SF Bay Area. I was looking up options to set up television service, my default was to just...

I recently received an online survey from an organization that I'm affiliated with. It was a pretty standard survey about customer exper...

Wingman Marketing Communications has just re-launched our website at http://www.wingmancommunications.com . Our old site was dark and rough ...